During Covid 19 lockdown we built an online store and offered contactless pickup and local delivery to our customers. A few years later we paused the web store, and now its back with a facelift and some logistical changes. Please bear with us as we get used to our new delivery systems.

Delivery is available within [service area/zip codes]. Enter your address at checkout to confirm you're in range before you start filling your cart.

Standard delivery takes [X-X business days]; a delivery fee of [$X, or "free over $X"] applies and is shown at checkout.

Our delivery partner, Roadie, will be in contact with tracking information for your order. We do not offer scheduled deliveries to make sure you are home. We will leave your order in a safe and shady area.

You can change or cancel an order within [X hours] of placing it by contacting us at orders@littlerivernursery.com.

Live inventory changes quickly so we can not hold an order or specific plants for longer than the orders typical fulfillment window.

Once an order has been pulled and prepped for delivery or pickup, it can no longer be changed or cancelled.

If we discover a plant in your order is unavailable or didn't pass our health inspection before fulfillment, we'll contact you with substitution options or issue a refund for that item.

Because live plants are perishable, we don't accept returns for a change of mind once a plant has left our care. Refunds and replacements are handled through our warranty policy.

Non-plant items (pots, soil, tools, etc., if applicable) may be returned unused within 30 days with a receipt for a refund to the original payment method.

Approved plant refunds are issued to the original payment method within 7 business days.

While we strive to keep our inventory accurate and up to date, sometimes nature throws us a curveball and we can not fulfill your complete order. We will refund you for all items not received in your order and reserve the right to not alert you beforehand that you are not receiving certain plants.

We accept credit & debit cards at checkout.

Florida sales tax is applied at checkout as required by law. If you wish to shop sales tax free please reach out to orders@littlerivernursery.com to place your order.

Because our inventory is seasonal and limited, prices may change without notice; the price shown at checkout is the price you'll be charged.

Every plant is inspected for pests, disease, and overall health before it leaves our nursery. Because our plants are grown and hardened for South Florida's specific soil, light, and humidity conditions, they're most likely to thrive when the care instructions we provide are followed. See any plant item description for delivery & care info.

If a plant arrives damaged, or shows signs of serious decline within 3 days of delivery, contact us with a photo and your order number and we'll offer a refund or replacement (that must be picked up at the nursery, we can not deliver replacements).

Our warranty covers issues caused by handling or an underlying health problem present at the time of sale. It does not cover normal transplant adjustment (some leaf drop or wilting in the first week is common), damage from improper planting, watering, or sun exposure, pests introduced after the plant leaves our care, or damage from extreme weather events.

Warranty claims must be made within the window above; we're unable to offer replacements or refunds after that period since we are dealing with living things that respond quickly to care and neglect.

All plants that we consider mature enough to sell are atleast one week from the date of transplant into the pot size they are being sold in. Depending on how fast or slow growing the plant is, the roots may not have filled the pot when you receive it. That is normal, and while it may be disappointing to receive a plant that is smaller than you imagined it would be, we do not offer refunds or exchanges due to size. If your plant does not feel fully rooted, you can transplant it gently to as not disturb the delicate roots, or wait a week before transplanting.